Click & Collect and Delivery Information


To continue to keep our customers, the community and ourselves safe the following precautionary measure will be in place;
Sanitise your hands before shopping - We have sanitiser for you to use.
Monday - CLOSED
Tuesday - 10AM to 6PM
Wednesday - 10AM to 6PM
Thursday - 10AM to 6PM
Friday - 10AM to 6PM
Saturday - 10AM to 6PM
Sunday - 11AM to 4PM

Phone: 01223 353158
PLEASE NOTE: We handle products that contain peanuts, nuts (tree nuts), soya, sulphur dioxide, gluten, sesame and mustard. We cannot guarantee that our products are free from any of these allergens. Please call us on 01223 353158 or e-mail us at if you require more information

How does it work?

We are thrilled to be offering a huge range of products from cupboard staples to candies delivered straight to your door or for click and collect at our shop located at 9 Norfolk Street.

Click and collect:  Once your order is ready we will notify you when your Click&Collect order is ready for collection from our Norfolk Street Shop. We aim to fulfil orders within 36 hours but please be mindful that we are closed on Sundays).

Home Delivery: We deliver on Wednesday and Thursday evenings (6:30PM-8:30PM) and Friday mornings (from 9AM). You will need to submit your order by 8AM on the Tuesday before delivery to ensure your products arrive to you on time. Please specify which delivery day is best for you at checkout otherwise we will allocate a delivery day and time to suit us. .
  1. Click on our Shop menu and select the Food section. You will find our products are sold in 100g or 10g quantities (herbs and spices only). You can order multiples of these quantities.
  2. Using the shipping option at checkout, choose if you would like us to deliver your order or if you would like to pick it up in store (9 Norfolk Street). If you choose the delivery option, please tell us about any information that is useful for our delivery service in the comments box at checkout i.e “Leave on doorstep”. We understand that with COVID-19 you may not want to see us. We know it’s nothing personal and will do whatever we can to protect your health. If you are alone without support or are a key worker do let us know if you have any requirements.
  3. Pay for your order online.
  4. When we receive your order we will prepare it in recycled/recyclable paper bags which will have key information such as the best before date written on each bag. We do recommend all dried goods are transferred into dry, airtight containers and chilled items into fridges as soon as possible after delivery. If there are any issues with your order we will contact you. 
  5. Your order will be delivered by bike, on foot or electric vehicle. If you have purchased liquid food items please leave the bottle outside for us to collect when we deliver to you again. If you have ordered a cleaning product, body wash or shampoo refill please leave your container outside for us to refill for you.
  6. If you or someone you know does not have internet access please give us a call on 01223 353158 during our opening hours. We will create your order and take card payment over the phone.

  7. Deliveries are currently FREE over £25:

    For postcodes CB1, CB2, CB3, CB4 & CB5
    £2.50 for orders up to £30
    £1.50 for orders from £30 to £50
    FREE for orders over £50

    For postcodes CB21, CB22, CB23, CB24, CB25, CB8 & &CB9
    £5.00 for orders up to £30
    £3.00 for orders from £30 to £50
    FREE for orders over £50