Click & Collect and Delivery Information

PLEASE READ

We are reopening our our shop at #9 Norfolk Street on Monday 29th June!
Our Click&Collect and Home Delivery services will relaunch on Monday 29th June.
Please read on for our new schedule.
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To continue to keep our customers, the community and ourselves safe the following precautionary measure will be in place;
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1. One customer in the shop at a time - Exceptions will be made for those that need assistance. 
2. Social distancing of 2m.
3. Please wear a face covering.
4. Please do not wear gloves.
4. Sanitise your hands before shopping - We have sanitiser for you to use.
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OPENING HOURS
Monday - CLOSED
Tuesday - 12PM to 5PM
Wednesday - 12PM to 5PM
Thursday - 12PM to 5PM
Friday - 12PM to 5PM
Saturday - 12PM to 5PM
Sunday - 10AM to 4PM

Phone: 01223 353158
Our Cambridge Market stall is still closed until further notice. 
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PLEASE NOTE: We handle products that contain peanuts, nuts (tree nuts), soya, sulphur dioxide, gluten, sesame and mustard. We cannot guarantee that our products are free from any of these allergens. Please call us on 01223 353158 or e-mail us at orders@fullcircleshop.co.uk if you require more information
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How does it work?

We are thrilled to be offering a huge range of products from cupboard staples to candies delivered straight to your door or for click and collect at our shop located at 9 Norfolk Street.

  1. Click and collect:  Once your order is ready we will notify you when your Click&Collect order is ready for collection from our Norfolk Street Shop. We aim to fulfil orders within 48 hours but please be mindful that we are closed on Sundays).
    Please note that bread isn't available on Monday. 

  2. Delivery: Check the delivery day for your postcode. You will need to submit your order by 8AM the day before delivery to ensure your products arrive to you on time. 

Your Post Code

Delivery Day

Order Before

CB1 & CB21

Saturday

Friday 8AM

CB2 & CB22

Tuesday

Monday 8AM

CB3 & CB23

Wednesday

Tuesday 8AM

CB4 & CB24

Thursday

Wednesday 8AM

CB5 & CB25

Friday

Thursday 8AM

 

 

 

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  1. Click on our Shop menu and select the Food section. You will find our products are sold in 100g or 10g quantities (herbs and spices only). You can order multiples of these quantities.
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  2. Using the shipping option at checkout, choose if you would like us to deliver your order or if you would like to pick it up in store (9 Norfolk Street). If you choose the delivery option, please tell us about any information that is useful for our delivery service in the comments box at checkout i.e “Leave on doorstep”. We understand that with COVID-19 you may not want to see us. We know it’s nothing personal and will do whatever we can to protect your health. If you are alone without support or are a key worker do let us know if you have any requirements.
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  3. Pay for your order online.
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  4. When we receive your order we will prepare it in recycled/recyclable paper bags which will have key information such as the best before date written on each bag. We do recommend all dried goods are transferred into dry, airtight containers and chilled items into fridges as soon as possible after delivery. If there are any issues with your order we will contact you. 
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  5. Your order will be delivered by cargo bike, on foot or electric vehicle. If you have purchased liquid food items please leave the bottle outside for us to collect when we deliver to you again. If you have ordered a cleaning product, body wash or shampoo refill please leave your container outside for us to refill for you.
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  6. If you or someone you know does not have internet access please give us a call on 01223 353158 during our opening hours. We will create your order and take card payment over the phone (we are not taking cash at this moment in time).

  7. Deliveries are charged as follows:

    For postcodes CB1, CB2, CB3, CB4 & CB5
    £2.50 for orders up to £25
    £1.50 for orders over £25 and up to £50
    FREE for orders over £50

    For postcodes CB21, CB22, CB23, CB24 & CB25
    £5.00 for orders up to £25
    £3.00 for orders over £25 and up to £50
    FREE for orders over £50